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30 DAYS TO RETURN | NO RESTOCKING FEES |
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AUTO-GENERATED LOW COST RETURN LABEL | FAST REFUND PROCESSING |
We’ll process your refund on the original method of payment once we receive and inspect the item(s). You’ll receive an email once the refund is issued. Free gifts and gift cards cannot be refunded.
The item(s) that you are returning will be processed as a REFUND. So please place a NEW order yourself. This will ensure that the gear you want doesn't go out of stock while the return and refund process is underway.
All products have a one year warranty, except for batteries, which only have a 30 day warranty. Some products have warranties longer than one year as mentioned on the product's page. You may read the full terms of the warranty here: https://gearscanada.com/policies/refund-policy
If you have a justifiable warranty claim kindly email or call our customer service team so they can email you a pre-paid return label which you can use to ship the defective item(s) back. Of course, you won't pay return shipping for a justified warranty claim. Once we receive the defective item(s) we will ship out a free replacement. In some cases all we require are pictures of the defective item(s).