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Gears Canada warrants all products (except for batteries) to be free from defects in workmanship and materials under normal use and conditions, for a period of one (1) year from the date of purchase. Gears Canada agrees, at its option during the warranty period, to repair a defect in material or workmanship or to replace the defective product without charge. Such repair or replacement is subject to verification of the defect and proof of purchase. Any shipping and handling fees related to a justified warranty claim are to be paid for by Gears Canada.
Gears Canada warrants all batteries to be free from defects in workmanship and materials under normal use and conditions, for a period of thirty (30) days from the ship date. Gears Canada agrees, at its option during the warranty period, to replace the defective battery without charge. Such replacement is subject to verification of the defect or malfunction and proof of purchase. Any shipping and handling fees related to a valid warranty claim are to be paid for by Gears Canada.
Gears Canada may extend the period of the Ironclad 1 Year Warranty. If such an extension is in effect it is clearly mentioned in the product description.
This warranty does not include:
Requesting a refund?
We’ll process your refund on the original method of payment once we receive and inspect the item(s). You’ll receive an email once the refund is issued. Free gifts and gift cards cannot be refunded.
Requesting an exchange?
The item(s) that you are returning will be processed as a REFUND. So please place a NEW order yourself. This will ensure that the gear you want doesn't go out of stock while the return and refund process is underway.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your store credit.
If approved, your store credit will be processed, and a digital gift card will be emailed to you within a few days, which can be applied to your account and used to purchase any item on this website.
Any shipping charges applied when initially placing the order will not be included in the gift card.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a digital gift card will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.