Click HERE to enter our hassle-free returns portal, which automatically generates a pre-paid return label so its easy to ship your gear back!

30 DAYS TO RETURN	NO RESTOCKING FEES
AUTO-GENERATED LOW COST RETURN LABEL	FAST REFUND PROCESSING

"5 BULLET POINT" RETURN POLICY

• For a refund or exchange, you must return your item(s) within 30 days of your order's ship date
• The returned item(s) must be in original condition and packaging
• Products that have been 'taken out for a ride' or have had their tags removed are considered used and cannot be returned or exchanged
• The cost of return shipping will be deducted from your refund, unless the product is defective
• Any shipping charges that were initially applied to your order are non-refundable

Requesting a refund?

We’ll process your refund on the original method of payment once we receive and inspect the item(s). You’ll receive an email once the refund is issued. Free gifts and gift cards cannot be refunded.

Requesting an exchange?

The item(s) that you are returning will be processed as a REFUND. So please place a NEW order yourself. This will ensure that the gear you want doesn't go out of stock while the return and refund process is underway.

WARRANTY RELATED EXCHANGES

Our ironclad 1-year warranty:

All GEARS products come with a 1-year warranty, except for batteries, which have a 30-day warranty. You may read the full terms of the warranty here.

Exchanging items under warranty:

If you belive you have a justifiable warranty claim kindly email or call our customer happiness team. Either a picture or video of the product defect are required to submit a valid warranty claim. If your GEARS product is defective and a valid warranty claim has been submitted, we will send you a brand new replacement.